Refund Policy

Last updated: January 2024

Our Guarantee

We stand behind our services with a money-back guarantee. If we fail to deliver, you get a full refund.

When You Can Request a Refund

  • Non-Delivery: If your order hasn't started within 72 hours of payment
  • Under-Delivery: If we deliver less than 80% of your ordered quantity
  • Duplicate Payment: If you accidentally paid twice for the same order
  • Technical Issues: If a system error caused incorrect charges

Refund Request Process

  1. Contact our support team via WhatsApp or email within 7 days of your order
  2. Provide your order ID and reason for the refund request
  3. Our team will review your request within 24 hours
  4. Approved refunds are processed within 3-5 business days

Refund Methods

Refunds are issued via:

  • Bank transfer (to your Nigerian bank account)
  • Account credit (for future orders)
  • Original payment method (when possible)

Non-Refundable Situations

  • Orders that have been fully delivered
  • Drops that occur after the 30-day guarantee period
  • Account issues (private account, changed username, deleted account)
  • Requests made more than 7 days after purchase
  • Promotional or discounted orders (unless non-delivery)

Non-Drop Guarantee vs. Refunds

Our 30-day non-drop guarantee means we'll refill any dropped followers/likes within 30 days of delivery—for free. This is different from a refund. If you experience drops, contact us for a refill, not a refund.

Partial Refunds

In cases of partial delivery (50-80% of order), we may offer a partial refund proportional to the undelivered portion, or a free top-up to complete your order.

Contact for Refunds

To request a refund, contact us via:

Chat with us 24/7!